So, What Do You Do? Episode 50 - Jana Francis- Part 2 of 2

So, What Do You Do? Episode 50 - Jana Francis- Part 2 of 2

Have you ever been to a networking event where everyone sounded the same? As if there was a universal script each participant memorized before they came? “So, what do you do?” Does that approach even work? Then why do we do it? Jana Francis, co-founder of asked us:

How would you want to be treated? What would you want them to say? No scripts!

It takes just one person to change the tone of an event. The moment someone is genuine and expresses interest in an authentic way, it breaks down the vanilla personas we are so accustomed to. Once that wall is shattered it becomes easy to foster an atmosphere of genuine interest. When we are treated as people instead of as a sale we begin to build trust. Yet everyone is hoping for someone else to make the first move. So next event, how can you be that breath of fresh air for someone else?

In Part II of our interview with Jana Francis, Jana shares:

  • How unpredictability can be your friend
  • How to turn around an angry customer
  • How in 10 minutes a day, Jana personally builds customer loyalty
  • And much more!

Check Out This Week’s Episode Here

Listen on YouTube


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