Employee Retention & Relationship Statistics

  • The number of Americans who say they have no close friends has roughly tripled in recent decades. (LiveScience)
  • 65% of Americans would choose a better manager over a raise. (McQuaid Research)
  • 86% of companies say developing new leaders is an “urgent” need. (Deloitte)
  • 42% of millennials expect to change jobs at least every 1-3 years. (Jobvite)
  • 77 percent of employees say they’d work longer hours for an empathetic employer (Businesssolver)
  • The total cost of replacing entry level employees: 30-50% of their annual salary. (ERE Media)
  • 50% of employees say that are planning to stay at their current company for two years or less. (Execu-Search)
  • Employees are 5x more likely to stay when their managers regularly validate them for good work (Qualtrics)
  • Indicators of High Employee Turnover (Academy of Management)
  • 54% of employees say they don’t regularly get respect from their leaders. (HBR)
  • Nearly 60 percent of frontline managers underperform during their first two years in seat, driving performance gaps and employee turnover across the entire frontline. (Gartner)
  • 69% of managers report they usually feel uncomfortable communicating with employees in general. (Harris Poll)
  • Employees with friends at work are engaged at work. When employees are engaged, it leads to a 20% increase in sales, a 24% increase in employee retention, and a 21% increase in business profitability (Gallup).
  • Only 22% of employees said that pay was the main reason they left a job (Inc.).
  • 72% of employees don’t think management cares about their career growth (Monster)
  • Close to 60% of Americans say they would do a better job if they got along better with their boss. And 65% of Americans Would Choose a Better Boss Over a Raise (McQuaid Research)
  • Over a third (37%) of the managers are uncomfortable having to give direct feedback about their employees’ performance when it isn’t positive. (Harris Poll)
  • Employees who claim their managers regularly acknowledge them for good work are 5x more likely to stay (Qualtrics)
  • Employees who say their manager consistently helps them manage their workload reported they were 8x as likely to stay with their current employer (Qualtrics)
  • Only 25% of women talk with their managers about developing leadership skills (Right Management)
  • The average cost to replace an $8/hour employee is about $5,500, not including benefits. (U.S. Bureau of Labor Statistics)
  • 71% of Millennials who are likely to leave in the next 2 years are unhappy with how their leadership skills are being developed. (Deloitte)
  • “At least 75% of the reasons for voluntary turnover can be influenced by managers.” – James K. Harter, Ph.D (source)
  • Only 19 percent of informal managers report being satisfied with the people-management training offered by their organizations. (Gartner)
  • “Socialization practices that provide connections to others, positive feedback, and clear information reduce the likelihood of turnover.”  – David G. Allen Ph.D  Academy of Management)
  • “Many studies have shown that social connections with coworkers are a strong predictor — some would say the strongest single predictor — of job satisfaction. People with friends at work are happier at work.” (Robert Putnam, PhD Harvard)
  • Only 30% of employees have a best friend at work. Those who have a close friend at work are seven times as likely to be engaged in their jobs and produce higher quality work. Those without a best friend in the workplace have just a 1 in 12 chance of being engaged. (Gallup)
  • Logistic regressions offered 3-point estimates: 94 hr when acquaintances become casual friends, 164 hr when casual friends become friends, and 219 hr when friends become good/best friends. (Journal of Social and Personal Relationships)
  • Relationships can be Accelerated through “reciprocal disclosure.” (Handbook of Closeness & Intimacy)
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